How much does shipping cost for...?
Shipping is calculated automatically based on the weight and dimensions of your order, and on the area/country delivery is to. You can put items in your shopping cart and from the cart, enter your country/postcode in the shipping estimator to check how much it will cost. We charge shipping based on the charges which are incurred by ourselves.
I placed an order but did not receive a confirmation email
If you have successfully placed an order, an order confirmation will have been automatically emailed to the email address you used for the order. Sometimes these are filtered to junk/spam, please check and let us know if you still cannot locate the confirmation.
Is VAT included in your prices?
Yes, all our prices include VAT.
How long will my order take to arrive?
We ship out as soon as possible, which is generally the working day after you have placed your order. You will receive a shipment notification when your order has been sent, with details of approximate delivery times. Within the UK, orders over 1kg are sent via courier on a next working day delivery service (with certain exclusions like NI, Highlands/Islands etc).
I saw an item on special offer the other day, can I still get it at the discounted price?
Unfortunately no, the promotions and special offers are only valid whilst they are running. If you wish to check when a certain offer will end please contact us and we will confirm.
I got two right/left handed wrist wraps!
No you didn't. With Titan/Metal and many other brands they are often produced with the loop on the one side, you just put it on your thumb and wrap away from the velcro